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Shokz

Shokz Opendots 2 True Wireless Earbuds Black

$339.00
Size Guide
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
Giant Canning Vale & Osborne Park — Store policy

Returns & Exchanges

Straightforward rules for change-of-mind returns, exchanges, and faulty gear — plus your rights under Australian Consumer Law.

30DAY WINDOW
Most items can be returned or exchanged within 30 days of purchase, unused and in original condition. Full detail below.
01

Change of mind

We'll happily exchange or refund most items within 30 days of purchase, provided they're unused, unwashed, and in original condition with tags and packaging intact.

  • Proof of purchase required (receipt, order confirmation, or card statement)
  • Original packaging and any included accessories must be included
  • Refunds are issued to the original payment method
Not eligible for change-of-mind return: ridden or fitted bicycles, cut or installed cabling and hoses, opened nutrition and hygiene products, and custom or special-order parts.
02

Bicycles

New bikes may be exchanged or refunded within 14 days if unridden, with pedals, tags, and protective packaging still in place. Once a bike has left the store assembled and ridden, it's covered by warranty rather than change-of-mind return — this is a safety and hygiene standard across the industry, not just ours.

A restocking fee of up to 15% may apply to full assembly and setup already carried out on a returned bike.

03

Faulty or incorrect items

Under Australian Consumer Law, you're entitled to a repair, replacement, or refund if an item has a major fault, doesn't match its description, or isn't fit for its intended purpose — regardless of the 30-day window above. Minor faults may be repaired within a reasonable time.

This applies to bicycles, components, and accessories alike. Bring the item in with proof of purchase and we'll assess it on the spot or send it to the relevant brand for warranty review.

04

Sale & clearance items

Item typeChange of mindFaulty (ACL)
Full-price stock30 daysAlways covered
Sale & clearanceExchange or credit note onlyAlways covered
Custom ordersNot returnableAlways covered
05

Online orders & shipping costs

Online orders can be returned to Giant Canning Vale in person, or posted back to us. For change-of-mind returns, you're responsible for the cost of shipping the item back to us, and original delivery charges on the order are non-refundable — this is standard practice and consistent with the Australian Consumer Law, which doesn't require a retailer to cover return freight or refund delivery fees when a customer simply changes their mind.

We recommend using a tracked service for change-of-mind returns, as we aren't responsible for items lost or damaged in transit before they reach us.

Faulty items are different: if gear is genuinely faulty, we cover reasonable shipping both ways — getting it back to us, and sending your replacement or repaired item back out — in line with our ACL obligations. Pay postage upfront to return it, and we'll reimburse that cost once the fault is confirmed.

Bikes are sold and fitted in-store only and aren't shipped, so this section covers gear and accessories.

06

How to return something

  1. Bring the item to Giant Canning Vale with your proof of purchase.
  2. Our team checks it against the conditions above — this usually takes a few minutes.
  3. We process your refund, exchange, or repair booking on the spot.

Posting an online order back to us instead? Include your order number and allow 3–5 business days for processing once it arrives.

Giant Canning Vale & Osborne Park — Store policy

Returns & Exchanges

Straightforward rules for change-of-mind returns, exchanges, and faulty gear — plus your rights under Australian Consumer Law.

30 DAY WINDOW
Most items can be returned or exchanged within 30 days of purchase, unused and in original condition. Full detail below.
01

Change of mind

We'll happily exchange or refund most items within 30 days of purchase, provided they're unused, unwashed, and in original condition with tags and packaging intact.

  • Proof of purchase required (receipt, order confirmation, or card statement)
  • Original packaging and any included accessories must be included
  • Refunds are issued to the original payment method
Not eligible for change-of-mind return: ridden or fitted bicycles, cut or installed cabling and hoses, opened nutrition and hygiene products, and custom or special-order parts.


Bicycles

New bikes may be exchanged or refunded within 14 days if unridden, with pedals, tags, and protective packaging still in place. Once a bike has left the store assembled and ridden, it's covered by warranty rather than change-of-mind return — this is a safety and hygiene standard across the industry, not just ours.

A restocking fee of up to 15% may apply to full assembly and setup already carried out on a returned bike.


Faulty or incorrect items

Under Australian Consumer Law, you're entitled to a repair, replacement, or refund if an item has a major fault, doesn't match its description, or isn't fit for its intended purpose — regardless of the 30-day window above. Minor faults may be repaired within a reasonable time.

This applies to bicycles, components, and accessories alike. Bring the item in with proof of purchase and we'll assess it on the spot or send it to the relevant brand for warranty review.

Sale & clearance items

Item typeChange of mindFaulty (ACL)
Full-price stock30 daysAlways covered
Sale & clearanceExchange or credit note onlyAlways covered
Custom ordersNot returnableAlways covered

Online orders & shipping costs

Online orders can be returned to Giant Canning Vale or Giant Osborne Park in person, or posted back to us. For change-of-mind returns, you're responsible for the cost of shipping the item back to us, and original delivery charges on the order are non-refundable — this is standard practice and consistent with the Australian Consumer Law, which doesn't require a retailer to cover return freight or refund delivery fees when a customer simply changes their mind.

We recommend using a tracked service for change-of-mind returns, as we aren't responsible for items lost or damaged in transit before they reach us.

Faulty items are different: if gear is genuinely faulty, we cover reasonable shipping both ways — getting it back to us, and sending your replacement or repaired item back out — in line with our ACL obligations. Pay postage upfront to return it, and we'll reimburse that cost once the fault is confirmed.

Bikes are sold and fitted in-store only and aren't shipped, so this section covers gear and accessories.

How to return something

  1. Bring the item to Giant Canning Vale with your proof of purchase.
  2. Our team checks it against the conditions above — this usually takes a few minutes.
    1. We process your refund, exchange, or repair booking on the spot.

Posting an online order back to us instead? Include your order number and allow 3–5 business days for processing once it arrives.

Questions about a return?

Our team is happy to talk you through it before you make the trip in. Please contact the store outlet you purchased from.

This policy is provided as a summary of store practice and does not limit any rights you have under the Australian Consumer Law. Giant Canning Vale.

Shokz Opendots 2 True Wireless Earbuds Black

Season:Non-Seasonal

Brand:Shokz

Code:E320-ST-BK

Light Clip, Incredible Sound

Clip on your music without losing touch with the world. OpenDots 2 delivers big, powerful sound while keeping you aware of your surroundings. Designed to fit comfortably and securely, they let you enjoy every moment—seamlessly blending music and life.

Shokz Bassphere 2.0 - Next-gen powerful speaker
OpenDots 2 features a spherical acoustic design that maximizes performance in a compact space. Two custom 11.8 mm drivers work together to match the output of a 16 mm single driver. A redesigned diaphragm structure reduces distortion by 70%, improving bass performance and volume while keeping the form factor compact.

Upgraded Dolby Audio
Enhanced with richer, thumping bass, your music gains new depth and impact while preserving the clear vocals, spacious soundstage, and lifelike details you love.

MirrorPitch Technology - Shaping sound with purpose
Instead of sending audio straight out, the sound outlet is precisely angled to reflect sound into the ear. This improves bass response and volume, making your music sound fuller and more focused.

EQ Presets or Adust Manually - Dial in your sound
Tailor your sound to any music, mood, or moment. Choose from 4 preset modes—Standard, Bass, Vocal and Private. You can also fine-tune your EQ manually.

DirectPitch Technology - Controlled sound, Minimal Noise Leakage
DirectPitch helps guide sound toward your ears to reduce leakage, keeping your listening more private while you stay aware of your surroundings. And for a more discreet listening experience, activate Private Mode in the Shokz App.

Shaped for all-day comfort
Soft, contoured silicone supports your ear while keeping the earbud thin and lightweight. At just 6.4 g per earbud, OpenDots 2 is designed to minimize pressure—even during extended wear.

Built to stay put
OpenDots 2 stays securely in place from morning to night. The flexible nickel-titanium JointArc adapts naturally to a wide range of ear shapes and sizes, delivering a stable fit with lasting comfort.

Dynamic Ear Detection - No left or right
Automatically identifies left and right ears, so you can wear either earbud without thinking about orientation. Shokz's wear detection also pauses playback when you take them off and resumes when you put them back on—keeping your music flowing without interruption.

Sweat and rain ready
Rated IP57, OpenDots 2 is designed to handle sweat and rain with ease, making it a reliable choice

Advanced control
Simply tap the JointArc or pinch the battery to play, pause, or skip tracks effortlessly. The pinch control of the OpenDots 2 now uses a force sensor for more precise operation and fewer unwanted touches, while tap control makes everyday actions easier.

MultiPoint Pairing - Two devices, one connection
Pair earbuds to 2 devices at once to seamlessly switch between both with MultiPoint Pairing.

Find my earbuds
Locate misplaced earbuds easily using the Find My Earbuds feature to trigger a ringing sound. You can also view their last known location in the Google's Find Hub app using your Google Account. You can also enable Drop Alerts in the Shokz App to hear a sound when an earbud disconnects.

Bluetooth 6.1 - Ready, Steady Connection
Bluetooth 6.1 supports a stable wireless connection of up to 10 m. Pairing starts automatically when you open the case, so you're connected quickly and ready to listen.

Fast and easy pairing
With support for Fast PairTM and Microsoft Swift Pair, OpenDots 2 connects the moment it's brought near your phone or computer*. A simple on-screen prompt enables fast, seamless pairing.

*Fast Pair is supported on devices running AndroidTM 11 or later. Microsoft Swift Pair is supported on devices running Windows 10 or later. Google, Androud and Fast Pair are trademarks of Google LLC.

INCLUDES:
OpenDots 2 Earphones
Charging Case
Documentation
Technical Information
Speaker type - Air conduction transducer
Frequency response - 100~20kHz
Speaker sensitivity - Driver Assy: 97.5dB ± 3dB
Microphone sensitivity -38dB ± 1dB
Bluetooth® version - Bluetooth 6.1
Compatible profiles - A2DP, AVRCP, HFP
Exterior Material
Earbuds: Plastic, Silicone, Stainless steel (steel mesh)
Charging case: Plastic, Stainless steel
Charge voltage - 5V ± 5%
Frequency band - 2400MHz-2483.5MHz
Wireless range -33ft (10m)
Battery - Li-ion battery
Continuous play
Up to 10 hours of music time with a single charge, Up to 40 hours with Charging Case
Up to 6.5 hours of calling time with a single charge, Up to 25 hours with Charging Case
Standby time - 270 days
Charge time
Charge the earbuds with the charging case: 60 minutes
Empty case with charging cable: 120 minutes
Wireless charging with empty case: 240 minutes
Quick charge: A 5-minute quick charge provides the earbuds with 2 hours of music playback
Weight
Earbuds: 6.4g
Charging Case: 38.8g
Total: 51.6 g
Sweat resistance:
Earbuds - IP57
Charging Case - IP54
Battery capacity - Earbuds: 60mAh (Min) Charging case: 590mAh (Min)
Audio codecs supported - AAC SBC
Sizing Information
Professional Opinion
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